Privacy Policy

Effective Date: April 30, 2026

Last Updated: April 30, 2026

Piccalilli (“Piccalilli,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit piccalillila.com, contact us, make a reservation, place an order, buy gift cards or merchandise, inquire about events, interact with us on social media, or otherwise use our services.

Piccalilli is located at 3850 Main Street, Suite A, Culver City, CA 90232. For privacy questions or requests, contact us at:

Piccalilli
3850 Main Street, Suite A
Culver City, CA 90232
Phone: 424-298-8540
Email: macks@piccalillila.com

1. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

This may include:

  • Name

  • Email address

  • Phone number

  • Reservation details

  • Event or catering inquiry details

  • Order, gift card, or merchandise-related information

  • Payment-related information processed by our service providers

  • Communications you send to us

  • Job application or employment inquiry information, if you apply to work with us

  • Any dietary, allergy, accessibility, or special-request information you choose to provide

Information collected automatically

When you visit our website, we or our service providers may collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visit

  • Cookie and similar tracking data

  • General location information derived from your device or IP address

Information from third-party services

We may receive information from reservation, ordering, delivery, payment, map, social media, analytics, website hosting, and marketing providers, including services such as Resy, Toast, Grubhub, Google, Instagram, Facebook, TikTok, and other vendors used to operate our restaurant and website.

2. How We Use Information

We use personal information to:

  • Operate our restaurant and website

  • Process reservations, orders, catering requests, gift cards, and merchandise inquiries

  • Respond to questions and customer-service requests

  • Manage event inquiries and private dining requests

  • Process job applications or employment inquiries

  • Send operational messages, confirmations, updates, or service-related notices

  • Improve our website, menu, guest experience, and services

  • Prevent fraud, protect security, and troubleshoot technical issues

  • Comply with legal obligations

  • Maintain business records

  • Market our restaurant, events, promotions, or offerings, where permitted by law

3. Reservations, Ordering, Delivery, Gift Cards, and Third-Party Platforms

Piccalilli uses third-party platforms to support reservations, online ordering, catering, delivery, gift cards, maps, calendar links, and social media engagement. When you click a link to a third-party service, that service may collect information directly from you under its own privacy policy.

These third-party services may include, for example:

  • Resy for reservations

  • Toast for catering, payments, gift cards, or related restaurant services

  • Grubhub for delivery or online ordering

  • Google Maps or Google Calendar for directions, map listings, or event calendar features

  • Instagram, Facebook, and TikTok for social media interactions

We do not control the privacy practices of these third parties. Please review their privacy notices before providing information through their platforms.

4. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies to:

  • Make the website function properly

  • Understand website traffic and visitor behavior

  • Remember preferences

  • Improve website performance

  • Support analytics and marketing

  • Measure engagement with content or links

You can control cookies through your browser settings. Blocking cookies may affect some website features.

5. How We Disclose Information

We may disclose personal information to:

  • Website hosting and design providers

  • Reservation, ordering, payment, delivery, catering, and gift card providers

  • Email, communications, analytics, security, and business operations vendors

  • Social media and advertising platforms, where applicable

  • Professional advisors, such as accountants, lawyers, insurers, or consultants

  • Government authorities or law enforcement when required by law

  • Parties involved in a business transaction, such as a merger, sale, restructuring, or transfer of assets

We do not knowingly sell personal information for money. However, some online tracking, analytics, advertising, or social media integrations may be considered “sharing” or “sale” under certain privacy laws. See the California Privacy Rights section below.

6. Payment Information

Payment information for reservations, orders, gift cards, catering, delivery, or merchandise may be processed by third-party payment or restaurant technology providers. We do not intend to store full payment card numbers on our website. Payment processing is handled by the applicable third-party provider.

7. Marketing Communications

We may send promotional messages if you sign up, make an inquiry, engage with us, or otherwise consent where required. You may opt out of marketing emails by using the unsubscribe link in the message or contacting us directly.

Even after opting out of marketing, you may still receive non-promotional communications, such as reservation confirmations, order updates, customer-service responses, or legally required notices.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Respond to inquiries

  • Maintain business records

  • Resolve disputes

  • Comply with legal, tax, accounting, and regulatory obligations

  • Protect against fraud, misuse, or security incidents

Retention periods may vary depending on the type of information and the reason it was collected.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, platform, transmission, or storage system is completely secure. We cannot guarantee absolute security.

10. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

11. Your Privacy Choices

Depending on where you live, you may have rights to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Opt out of certain marketing communications

  • Opt out of certain cookies or tracking technologies

  • Limit certain uses of sensitive personal information, where applicable

  • Appeal a denied privacy request, where required by law

To submit a request, contact us at Macks@piccalillila.com or call 424-298-8540.

We may need to verify your identity before responding to a request.

12. California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy.

Categories of personal information we may collect

We may collect the following categories of personal information:

Identifiers: This includes information such as your name, email address, phone number, and IP address.

Commercial information: This includes information such as reservation history, order details, gift card inquiries, or merchandise inquiries.

Internet or network activity: This includes information such as website visits, pages viewed, and device or browser information.

Geolocation data: This includes approximate location information, such as location derived from your IP address or interactions with maps and directions.

Sensory or communications information: This includes messages, inquiries, voicemails, or other communications you send to us.

Professional or employment information: This includes job application information or hiring inquiry information.

Sensitive personal information: This includes dietary preferences, allergy information, accessibility requests, or payment-related information you choose to provide, where applicable.

Inferences: This includes preferences or interests based on your reservations, inquiries, website interactions, or communications.

Sources of personal information

We may collect information from:

  • You directly

  • Your device or browser

  • Reservation, ordering, catering, delivery, payment, gift card, and event platforms

  • Social media platforms

  • Website hosting, analytics, and marketing providers

  • Business partners and service providers

Purposes for collection and use

We use the categories of personal information above for the purposes described in Section 2, including operating the restaurant, processing reservations and orders, responding to inquiries, improving services, marketing, security, fraud prevention, and legal compliance.

Disclosure of personal information

We may disclose personal information to service providers, contractors, or third parties as described in Section 5.

Sale or sharing of personal information

We do not knowingly sell personal information for money. Some cookies, analytics tools, advertising technologies, or social media features may involve disclosures that could be considered a “sale” or “sharing” under California law.

You may opt out by:

  • Adjusting your browser cookie settings

  • Using applicable browser privacy controls, such as Global Privacy Control where supported

  • Contacting us at jhnamastedesigns@gmail.com

Sensitive personal information

We use sensitive personal information only as reasonably necessary to provide requested services, process transactions, comply with law, protect safety and security, or as otherwise permitted by law. We do not use sensitive personal information to infer characteristics about you.

California privacy rights

California residents may have the right to:

  • Know what personal information we collect, use, disclose, sell, or share

  • Access personal information

  • Delete personal information

  • Correct inaccurate personal information

  • Opt out of sale or sharing

  • Limit certain uses and disclosures of sensitive personal information

  • Not be discriminated against for exercising privacy rights

To exercise your rights, contact us at macks@piccalillila.com or 424-298-8540.

Authorized agents may submit requests on behalf of California residents. We may require proof of authorization and may ask the resident to verify their identity directly with us.

13. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals. Because there is no uniform standard for these signals, our website may not respond to them.

Where required by law, we will honor legally recognized opt-out preference signals, such as Global Privacy Control, when detected and applicable.

14. Third-Party Links

Our website may link to third-party websites, platforms, social media pages, maps, ordering services, reservation services, delivery services, press articles, or event pages. We are not responsible for the privacy practices, security, or content of third-party websites or services.

15. International Visitors

Piccalilli is based in California, United States. If you access our website from outside the United States, your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after an update means the updated policy applies.

17. Contact Us

For questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Piccalilli
3850 Main Street, Suite A
Culver City, CA 90232
Phone: 424-298-8540
Email: macks@piccalillila.com